Your privacy is important to us
Welcome to MyGenie ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.mygenieprojects.com, or interact with our services.
By using our website, submitting information to us, or engaging with our services, you agree to the practices described in this Privacy Policy. This Privacy Policy applies to information collected through our website, email communications, business inquiries, consultations, project discussions, brochure downloads, and other interactions related to MyGenie's infrastructure, retail fit-out, project management, maintenance, and related business services.
We may collect the following types of information:
When you submit an inquiry, request a consultation, download our brochure, request a quotation, participate in a project discussion, or contact us through our website, email, telephone, social media channels, or other communication methods, we may collect information such as:
This information is generally collected directly from you and is used to respond to your inquiry, provide quotations, evaluate project requirements, and deliver our services.
When you browse our website, we may automatically collect:
We collect this information to understand how visitors use our website, improve website performance, enhance security, and optimize user experience.
We use your information to:
In addition, we may use information to evaluate project feasibility, coordinate with relevant internal teams, manage ongoing client relationships, maintain records of business communications, and improve the quality and efficiency of our infrastructure, retail fit-out, project management, and maintenance services.
We process personal information only for legitimate business purposes, contractual requirements, legal compliance, security protection, and other purposes permitted by applicable law.
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
Cookies are small text files stored on your device that help us recognize your browser, remember preferences, understand website usage patterns, and improve performance. We may use essential cookies required for website operation, functional cookies that remember user preferences, and analytics technologies that help us understand visitor behavior and improve our website.
You can modify your browser settings to refuse cookies. However, certain features of the website may not function properly if cookies are disabled. Continued use of the website after cookie-related notifications may constitute consent to the use of cookies to the extent permitted by applicable law.
We do not sell your personal information.
We may share your information with:
Depending on the nature of your engagement with MyGenie, information may also be shared with contractors, consultants, technology providers, cloud hosting providers, communication service providers, and project execution partners who assist us in delivering requested services.
All third parties are expected to maintain appropriate confidentiality and security measures and may use personal information only for authorized business purposes. We may also disclose information when we believe such disclosure is necessary to protect our rights, enforce our agreements, investigate fraud or security incidents, or comply with applicable law, regulation, court order, or governmental request.
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.
These measures may include access controls, authentication procedures, secure hosting infrastructure, restricted access to personal information, employee confidentiality obligations, monitoring of systems, and other commercially reasonable security practices designed to protect information within our control.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, and any transmission of information to us is at your own risk. We encourage users to exercise caution when sharing sensitive information electronically.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the type of information, the nature of the business relationship, applicable legal requirements, tax and accounting obligations, contractual commitments, and operational needs. For example, inquiry records, quotations, project communications, and contractual documentation may be retained for reasonable periods necessary to manage business relationships, comply with legal obligations, and protect our legitimate interests.
When personal information is no longer required for these purposes, we will take reasonable steps to delete, anonymize, or securely dispose of the information in accordance with applicable law and our internal retention practices.
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before providing personal information.
The inclusion of a third-party link does not imply endorsement, approval, or responsibility for the content, services, security, or privacy practices of the linked website. Your interactions with third-party websites are governed solely by the policies and terms of those third parties.
Depending on your location and applicable laws, you may have the right to:
To exercise these rights, please contact us using the information below. When submitting a request, we may ask you to verify your identity and provide sufficient information to process the request. We will respond within a reasonable time and in accordance with applicable law. Certain rights may be limited where retention or processing of information is required by law, contract, security obligations, dispute resolution requirements, or other legitimate business purposes.
Where marketing communications are sent based on consent or applicable legal permission, you may opt out at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.
Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that personal information has been collected from a person under 18 without appropriate authorization, we will take reasonable steps to delete such information as soon as practicable. Parents or guardians who believe that a child has provided personal information to us may contact us using the information provided below.
We may update this Privacy Policy from time to time. Changes will become effective once posted on this page with the revised effective date.
We encourage you to review this page periodically. Where required by applicable law, we may provide additional notice of material changes through our website, email communications, or other appropriate channels. Your continued use of our website or services after the revised Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by law.
If you have any questions about this Privacy Policy or our data practices, please contact us:
MyGenie
Website: www.mygenieprojects.com
Email: hello@bookmygenie.com
For privacy-related requests, access requests, correction requests, deletion requests, or complaints regarding the handling of personal information, please contact us at hello@bookmygenie.com. We will make reasonable efforts to respond promptly and in accordance with applicable law.